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We made several service requests on various issues in the home. Most service requests were denied, leaving us to deal with the issues ourselves. There was one instance where the service request was approved and dealt with in a timely manner to my satisfaction.
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Both times, I was charged the Trade Call Fee even though zero service was rendered. Again, I reach out to an out-of-network provider, who comes over, takes out the toilet and sure enough, the flange is old and corroded, one of the screws is completely broken, and after replacing the flange the toilet is fine. We reached out to ORHP for another plumbing issue, this time with one of our toilets, the flange was broken, causing the toilet to rock.
Of course I was never refunded the two Trade Call Fees I paid for no service - even though the plan details do say that when service is denied, a TCF is not owed. See, the trick is that the plumbers did notify ORHP that they provided a service, which was literally to come over to our house and then walk away without doing anything else. So in ORHP's perspective, since they ensure that their in-network providers are the absolute worst in the business, service was rendered.
Old Republic Home Protection Reviews
Thank you so much for your feedback, Terezita. We always strive to provide fast and efficient service. I have reached out to you and look forward to helping provide a solution to this concern.
Old Republic Home Protection is a home warranty company that offers multiple plans and has a 24/7 service department that lets you make a claim when it's convenient for you. Selling or buying a home is the largest business transaction that most people will make in their lifetime, so why leave anything to chance? Protect yourself and your investment from unforeseen system and appliance repairs with our comprehensive home warranty plans.
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They tried to send the same plumbing company which I refused, then sent another in-network contractor who decided the flange was fine but the floor wasn't level and that was it. Thank you, $75 for doing nothing, cool job you got there. Platinum Protection also provides additional coverage for certain labor costs, specified costs for items under a manufacturer's warranty, and zone controls. In some cases, depending on your coverage, your homeowner's insurance and home warranty may work together to protect you. For example, if your water heater fails, causing water damage to your property, your homeowner's insurance may repair the resulting damage while your home warranty may replace the water heater. We'll find a service provider from our independent network to assist you, and they'll contact you directly to schedule an appointment.
No more searching the internet for a reputable repairman or haggling over the cost of repairs—with a home warranty from ORHP, you will enjoy dependable service, budget protection, and peace of mind. A document is generally recognized only in the country in which it was issued. In order to facilitate recognition of a document abroad, an international treaty regarding mutual recognition of documents was signed by many countries, including the U.S. and Germany.
Top Old Republic Home Protection Reviews
While many customers are happy with its service, several complain about claim denial. If you choose Old Republic for your home warranty, be prepared to carefully review your contract agreement before filing a claim. The Standard plan costs $440 per year for a smaller house or apartment.
A month after the purchase, we realized our main sewer line was cracked and reached out to have a plumber come over. The in-network provider ORHP sent walked away immediately on us, pretending that construction we were doing on the opposite side of the house was the reason for the crack, even though it was nowhere near the sewer line. As we were in a bit of a rush, we reached out to an out-of-network provider who came over and promptly fixed the problem.
For the first few years after buying our new home, Old Republic Home Protection was OK for certain things. For appliance repair and plumbing, they had providers in their network and they came out fairly quickly. However, in the first year in our home, our furnace went out on the coldest day of the year.
Since the second company ORHP wanted to send was scheduling 1 week out just to come and assess and we are without A/C in 110 degree heat, we decided to contact a third party and move forward as he was honest and ready to help us immediately. When we submitted for reimbursement, ORHP only reimbursed for failed compressors and not the units - this is a difference of a few thousand dollars to $15,000 we spent! We have tried to dispute the reimbursement and are met with no support, empty promises of a call back, and no resolution. As a Realtor, I recommend this company to all my sellers and buyers. I maintain this warranty platinum edition on my personal home - renewing annually... 4,155,216 reviews on ConsumerAffairs are verified.
So basically nothing was covered by the warranty I was paid for. Contractors that were sent to my house wanted cash with no invoice so I wouldn't even have what was replaced/fixed. The HVAC still didn't work so I had to find independent contractor to fix it. Please don't go with Old Republic Home Protection warranty, they will not cover your home.
I would NOT recommend Old Republic Home Protection. Samantha is an editor who covers all topics home-related including home improvement and repair. She edited home repair and design content at websites like The Spruce and HomeAdvisor. She also has hosted videos on DIY home tips and solutions and launched multiple home improvement review boards staffed with licensed pros. Plumbing pipe leaks are covered in each of Old Republic’s three coverage plans. Its Platinum plan offers increased plumbing coverage, so opt for that plan if plumbing is a big concern in your home.
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